Contact Us

At SleekBun.com, your voice matters. Whether you’re reaching out with a question about your order, looking for sleek bun styling advice, interested in collaborations, or just want to say hi — we’re here for you.

We take pride in delivering not just stylish hair solutions, tutorials, and accessories, but also a smooth and supportive customer experience. So, no matter what’s on your mind, don’t hesitate to reach out. Our friendly team is always happy to help.

📞 How to Reach Us

Customer Service Phone

Phone Number: +1 (555) 234-7890
Hours: Monday to Friday, 9 AM – 5 PM (PST)

Got a quick question or prefer to talk directly with someone? Our customer service representatives are available during business hours to take your call and help with anything from product questions to troubleshooting your order.

📧 Email Support

Email Address: [email protected]

Prefer to send us an email? Whether it’s about a product, feedback, or help with an order, just drop us a message. We aim to respond to all emails within 24 to 48 business hours.

When contacting us via email, please include the following (if applicable):

  • Full Name
  • Order Number
  • Reason for Contact
  • Any Relevant Attachments (e.g. images for product issues)

This helps us resolve your concern quickly and efficiently.

📍 Mailing Address

SleekBun Headquarters
1234 Elegant Avenue, Suite 56
Los Angeles, CA 90001
United States

Please note that this is a mailing address only. We do not offer walk-in customer service or retail shopping at this location. However, this is the best address to use if you need to return a product (with prior authorization) or send us mail.

🛍️ Order & Product Support

If you’ve placed an order and are experiencing any issues — such as delays, tracking concerns, damaged items, or sizing confusion — our customer service team is ready to help.

Be sure to include your order number in all communications, so we can assist you as quickly as possible.

For returns or exchanges, please refer to our Return Policy before shipping anything back. You must request authorization for returns within 14 days of receiving your order.

💇‍♀️ Hair Advice & Styling Questions

Not sure how to use one of our sleek bun tools? Want guidance on what products work best for your hair type?

We’ve got you.

You can check out our Tutorials & Guides for step-by-step instructions, videos, and expert tips. But if you still need help, just send us an email titled “Styling Help” and one of our hair consultants will get back to you with personalized advice.

🤝 Collaborations & Business Inquiries

We love collaborating with fellow beauty creators, hair influencers, stylists, and content makers who align with the SleekBun vision — empowering beauty through simplicity, elegance, and precision.

If you’re a blogger, influencer, stylist, or business looking to collaborate with us, please email:

[email protected]
Subject Line: “Collaboration Proposal – [Your Name/Brand]”

Please include:

  • A short introduction about you or your brand
  • Links to your social profiles or website
  • The type of collaboration you’re proposing
  • Any deadlines or key dates

We receive a high volume of partnership inquiries, but we do our best to respond within 5–7 business days if the opportunity is a good fit.

📝 Media & Press

For press features, media kits, or brand-related inquiries, please contact:

[email protected]
Subject Line: “Media Inquiry – SleekBun”

Our media team is happy to provide brand assets, interviews, high-res product images, and story angles about our journey and the sleek hair movement.

🛠 Technical Issues

If you’re experiencing technical problems with the website — such as trouble placing an order, payment processing issues, or broken links — please email us at:

[email protected]
Please describe the issue, the page you were on, and the device/browser you’re using. Screenshots are also very helpful!

📱 Connect With Us Online

Sometimes the fastest way to connect is through social media. Our team actively monitors and responds to questions and comments on our platforms. Tag us or DM anytime!

Got a transformation using our products? Use #SleekBunGlowUp to get featured!

🙋‍♀️ FAQs – Fast Answers

Before reaching out, don’t forget to check our Frequently Asked Questions. We’ve compiled answers to some of the most common questions about:

  • Shipping & delivery
  • Order tracking
  • Returns & exchanges
  • Product care
  • Hairstyling tips

This is the quickest way to get the information you need without waiting for a response.

💬 Feedback Is Everything

At SleekBun, we’re always working to improve your experience. Whether you had an amazing shopping experience or you think there’s something we could do better — we want to hear about it.

You can send anonymous feedback to:
[email protected]

Every message is read by our team, and your insights help us grow and serve you better.

❤️ Thank You

Thank you for being a part of the SleekBun community. Your support means the world to us, and we’re honored to be part of your beauty journey. We built SleekBun to inspire confidence, simplicity, and style — and we’re here to support you every step of the way.

We look forward to hearing from you!

Warm regards,
The SleekBun Team